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For more comprehensive instructions See the complete user guide. This is also emailed to you at time of purchase.
YOUR MOBILE PHONE MUST BE UNLOCKED TO FUNCTION WITH GeoSIM™.
Note your phone number, PIN and PIN unlock code (PUK) for future reference. These are sent to you via email when you order your SIM and are shown on your order confirmation email.
Your GeoSIM™ number is a UK based (Isle of Man) number. Give this to anyone you wish to receive calls from.
For someone to call you from outside of the UK they must dial +44 7624 xxxxxx. If someone is calling you from within the UK, they can dial 07624 xxxxxx.
You can top up your call credit online here
Your GeoSIM has it's own online back office with additional features. The web interface allows you to view your billing and call details, control voice mail, make calls and make conference calls. You can login to it using your phone number (including the 44 prefix (but not the + sign) and PIN as your user name and password respectively.
|Dial:||121||Access messages (plays in order of last received)|
|122||Turns voicemail on|
|122xx||Sets the time interval before voicemail starts, e.g. 12235 sets the voicemail to start if there is no answer after 35 seconds|
|123||Turn voicemail off|
|124||Check settings (indicates your voicemail settings)|
GeoSIM™ supports standard text messaging (SMS) for incoming and outgoing messages. Keep messages to 160 characters or less. MMS and Data are not yet supported on GeoSIM.
|125||Check status of features|
If your SIM will not make outgoing calls it can be for a number of reasons:
Make sure you do not add any prefix 0's before the country code or leading 0' on the area code. You MUST Always dial the country code you are calling, even if calling in country
If your handset is receiving calls OK it could be that your handset is not fully compatible with GeoSIM. Try dialling *125*1*countrycodeandnumber# followed by the send key. Remember to use the # key at the end.
Use a Local SIM in your handset and use the SMS call back trigger and forward your GeoSIM phone number to your local SIM. (see full user guide for details.)
Make sure you are entering the correct email address and your Original SIM PIN when logging in to your shopping account to top up your call credit or purchase another GeoSIM.
The default user name is your phone number. Enter this in the correct format. E.g. 447624123456
Here are some Top Tips from some of our customers on getting the best from your GeoSIM.