Contact

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Support:
When contacting us for support please use our Ticketed Support System as it is the best way to request support as it provides a comprehensive and tracked responce to your query. We also have a comprehensive knowledge base with a quick search feature that answers most questions, so you may not even need to request support at all!

Please provide your GeoSIM phone number, a contact name and number and location as this helps us deal with your issue as quickly as possible. Without this basic information, we are unable to start looking into your query.
CLICK HERE FOR SUPPORT


General enquiries:

Phone: +44 (0)1908 888670

Email: contact@globalsimcard.co.uk (Do not use for support)

For SUPPORT CLICK HERE

Returns:
Please DO NOT return items without contacting us first.

If you need to return goods you must contact us first. Please email: contact@globalsimcard.co.uk to let us know you need to return and item. We will then be able to provide you with the correct address and issue a return authorisation.

When returning items we need to know when to expect them. Please provide your GeoSIM phone number or order number, a contact name and number and any information relevant to your need to return an item. This helps us deal with your issue as quickly as possible. Without this basic information, we are unable to process the return. We suggest any item returned is sent recorded delivery for your own protection and to guarantee delivery. If we do not receive the item, we are unable to provide any refunds.

Registered offices (not for returns):

Our registered offices are:

Sovereign Court
230 Upper Fifth Street
Central Milton Keynes
MK9 2HR
United Kingdom

This address is not for returns. If you have an item to return you must follow the process above. Items sent to this address do not reach us and we cannot be responsible for their non delivery.