Welcome to the GeoSIM support centre

Before raising a support ticket, please check our FAQs above or using the search facility HERE. It is likely that someone else has already asked the same question before!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. Include your GeoSIM phone number, location and symptoms of your problem.

If you have forgotten your PIN or PUK you can recover them HERE

Check Your Ticket Status

View all of your support requests complete with responses.

Email:

Ticket#: